@charset "UTF-8";.flutch-widget{all:initial;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px;color:#1f2937;box-sizing:border-box}.flutch-widget *,.flutch-widget *:before,.flutch-widget *:after{box-sizing:border-box}.flutch-widget{--color-primary: var(--color-primary-preload, #4f46e5);--color-primary-hover: var(--color-primary-preload, #4338ca);--theme-primary-color: var(--color-primary);--theme-text-color: var(--color-text);--theme-hint-color: var(--color-text-secondary);--theme-bg-color: var(--color-background);--theme-secondary-bg-color: var(--color-surface);--theme-hover-bg-color: var(--color-surface);--theme-border-color: var(--color-border);--color-text: #1f2937;--color-text-secondary: #6b7280;--color-background: #ffffff;--color-surface: #f9fafb;--color-border: #e5e7eb}.flutch-widget.dark{--color-primary: #6366f1;--color-primary-hover: #818cf8;--color-text: #f9fafb;--color-text-secondary: #d1d5db;--color-background: #1f2937;--color-surface: #374151;--color-border: #4b5563}.flutch-widget{width:100%;height:100vh;height:100dvh;display:flex;flex-direction:column;background:var(--color-background);overflow:hidden}.flutch-widget.minimized{background:transparent;flex-direction:column;justify-content:flex-end;align-items:flex-end;padding:24px}.widget-proactive{display:flex;align-items:flex-start;gap:4px;max-width:280px;margin-bottom:8px;animation:prechatSlideUp .18s cubic-bezier(.2,.9,.3,1)}.widget-proactive__body{flex:1;text-align:left;background:var(--color-background);color:var(--color-text);border:1px solid var(--color-border);border-radius:12px;padding:8px 12px;font-size:13px;line-height:1.5;font-family:inherit;cursor:pointer;box-shadow:0 4px 6px #0000001a;transition:border-color .15s ease}.widget-proactive__body:hover{border-color:var(--color-primary)}.widget-proactive__dismiss{flex-shrink:0;width:22px;height:22px;padding:0;margin-top:2px;border:none;border-radius:9999px;background:var(--color-background);color:var(--color-text-secondary);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;box-shadow:0 1px 2px #0000000d;transition:color .15s ease}.widget-proactive__dismiss:hover{color:var(--color-text)}.widget-button{width:64px;height:64px;border-radius:9999px;background:var(--color-primary);color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 10px 15px #0000001a;border:none;position:relative;padding:0;gap:0;will-change:width,padding,gap,background-color;transform:translateZ(0);backface-visibility:hidden;transition:width .25s ease-out,padding .25s ease-out,gap .25s ease-out,background-color .25s ease,box-shadow .25s ease}.widget-button:hover{background:var(--color-primary-hover);box-shadow:0 20px 25px #00000026}.widget-button:active{transform:translateZ(0) scale(.95)}.widget-button--pulse:after{content:"";position:absolute;inset:0;border-radius:9999px;background:var(--color-primary);z-index:-1;animation:widgetFabPulse 1.6s ease-out 3;pointer-events:none}.widget-button .unread-badge{position:absolute;top:-4px;right:-4px;min-width:20px;height:20px;border-radius:9999px;background:#ef4444;color:#fff;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;padding:0 6px;box-shadow:0 4px 6px #0000001a;z-index:2}.widget-button__avatar{position:relative;flex:0 0 auto;box-sizing:border-box;width:64px;height:64px;padding:14px;border-radius:9999px;background:var(--color-primary);display:flex;align-items:center;justify-content:center;overflow:visible;transition:width .25s ease-out,height .25s ease-out,padding .25s ease-out;will-change:width,height}.widget-button__avatar-icon{width:100%;height:100%;object-fit:cover;border-radius:9999px;color:#fff}.widget-button__status{position:absolute;right:-1px;bottom:-1px;width:10px;height:10px;border-radius:9999px;background:#22c55e;box-shadow:0 0 0 2px var(--color-primary);opacity:0;transform:scale(0);transition:opacity .18s ease,transform .2s ease-out,box-shadow .2s ease}.widget-button__name{color:var(--color-text);font-size:15px;font-weight:600;line-height:1.35;white-space:nowrap;max-width:0;opacity:0;overflow:hidden;padding:0;transition:max-width .25s ease-out,opacity .15s ease,padding .25s ease-out;will-change:max-width,opacity}.widget-button--pill{width:auto;min-width:150px;max-width:100%;height:auto;min-height:44px;border-radius:999px;background:var(--color-background);color:var(--color-text);padding:4px 14px 4px 4px;gap:8px;justify-content:flex-start;transition:width .85s cubic-bezier(.22,.61,.36,1),background-color .55s ease,padding .85s cubic-bezier(.22,.61,.36,1),gap .85s cubic-bezier(.22,.61,.36,1),box-shadow .4s ease}.widget-button--pill:hover{background:var(--color-surface);box-shadow:0 20px 25px #00000026}.widget-button--pill .widget-button__avatar{width:36px;height:36px;padding:7px;transition:width .85s cubic-bezier(.22,.61,.36,1),height .85s cubic-bezier(.22,.61,.36,1),padding .85s cubic-bezier(.22,.61,.36,1)}.widget-button--pill .widget-button__status{opacity:1;transform:scale(1);width:9px;height:9px;box-shadow:0 0 0 2px var(--color-background);transition:opacity .4s ease .45s,transform .5s cubic-bezier(.34,1.56,.64,1) .45s,box-shadow .4s ease}.widget-button--pill .widget-button__name{max-width:220px;opacity:1;font-size:13px;transition:max-width .85s cubic-bezier(.22,.61,.36,1),opacity .5s ease .35s,padding .85s cubic-bezier(.22,.61,.36,1)}.widget-header{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;background:var(--color-background);border-bottom:1px solid var(--color-border);flex-shrink:0}.widget-header .header-info{display:flex;align-items:center;gap:12px}.widget-header .header-info .avatar{width:32px;height:32px;border-radius:9999px;background:var(--color-primary);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:13px;position:relative}.widget-header .header-info .avatar>*{width:100%;height:100%;object-fit:cover;border-radius:9999px}.widget-header .header-info .avatar__status{position:absolute;right:-2px;bottom:-2px;width:10px;height:10px;border-radius:9999px;background:#22c55e;box-shadow:0 0 0 2px var(--color-background)}.widget-header .header-info .header-text{min-width:0;flex:1 1 auto;line-height:1.35}.widget-header .header-info .agent-name{font-weight:600;color:var(--color-text);font-size:15px}.widget-header .header-info .agent-status{font-size:11px;color:var(--color-text-secondary);white-space:nowrap}.widget-header .header-info .agent-status:before{content:"·";margin-right:6px;color:var(--color-text-secondary)}.widget-header__actions{display:flex;align-items:center;gap:4px}.icon-button{width:32px;height:32px;border-radius:8px;border:none;background:transparent;color:var(--color-text-secondary);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;transition:all .15s ease}.icon-button:hover{background:var(--color-surface);color:var(--color-text)}.icon-button svg{width:18px;height:18px}.message-list{flex:1;overflow-y:auto;overscroll-behavior:contain;padding:12px 16px;display:flex;flex-direction:column;gap:8px}.message-list::-webkit-scrollbar{width:6px}.message-list::-webkit-scrollbar-track{background:transparent}.message-list::-webkit-scrollbar-thumb{background:transparent;border-radius:9999px;transition:background .15s ease}.message-list:hover::-webkit-scrollbar-thumb{background:var(--color-border)}.message-list:hover::-webkit-scrollbar-thumb:hover{background:var(--color-text-secondary)}.message{display:flex;animation:messageIn .25s ease}.message--system{align-items:center;justify-content:center;margin:12px 0;color:var(--color-text-secondary);font-size:13px;text-align:center;gap:8px}.message--system:before,.message--system:after{content:"";flex:1;height:1px;background:var(--color-border)}.message--system span{flex-shrink:0;max-width:80%;line-height:1.5}.message.user{flex-direction:column;align-items:flex-end}.message.user .message-bubble{background:var(--color-primary);color:#fff;border-radius:12px 12px 4px}.message--pending .message-bubble{opacity:.6}.message.assistant{flex-direction:column;align-items:flex-start}.message.assistant .message-bubble{background:var(--color-surface);color:var(--color-text);border-radius:12px 12px 12px 4px}.message.assistant .assistant-attachments{max-width:78%}.message.assistant .assistant-attachments:has(.product-card){max-width:100%}.message .message-bubble{max-width:78%;padding:8px 12px;box-shadow:none;word-wrap:break-word;line-height:1.5;font-size:14px}.message .message-bubble p{margin:0 0 8px;white-space:break-spaces}.message .message-bubble p:last-child{margin-bottom:0}.message .message-bubble code{background:#0000001a;padding:2px 6px;border-radius:4px;font-size:13px;font-family:monospace}.message .message-bubble pre{background:#0000001a;padding:12px;border-radius:8px;overflow-x:auto;margin:8px 0}.message .message-bubble pre code{background:none;padding:0}.message .message-bubble ul,.message .message-bubble ol{margin:8px 0;padding-left:24px}.message .message-bubble li{margin:4px 0}.message--typing .message-bubble.typing-indicator{display:inline-flex;align-items:center;gap:5px;padding:10px 14px}.message--typing .message-bubble.typing-indicator .dot{width:6px;height:6px;border-radius:9999px;background:currentColor;opacity:.55;animation:blink 1.4s infinite both}.message--typing .message-bubble.typing-indicator .dot:nth-child(2){animation-delay:.2s}.message--typing .message-bubble.typing-indicator .dot:nth-child(3){animation-delay:.4s}.conversation-expired{padding:12px 16px 16px;background:var(--color-background);border-top:1px solid var(--color-border);display:flex;flex-direction:column;align-items:center;gap:8px;flex-shrink:0}.conversation-expired__hint{margin:0;color:var(--color-text-secondary);font-size:13px;text-align:center}.conversation-expired__cta{width:100%;padding:8px 12px;border:none;border-radius:8px;background:var(--color-primary);color:#fff;font-size:14px;font-weight:600;cursor:pointer;transition:background .15s ease}.conversation-expired__cta:hover{background:var(--color-primary-hover)}.widget-prechat{padding:12px 16px;background:var(--color-background);border-top:1px solid var(--color-border);display:flex;flex-direction:column;gap:8px;flex-shrink:0;overflow-y:auto;max-height:60%;animation:prechatSlideUp .22s ease-out;box-shadow:0 -8px 24px -16px #00000026}.widget-prechat__intro{color:var(--color-text-secondary);font-size:13px;margin-bottom:4px}.widget-prechat__field{display:flex;flex-direction:column;gap:4px}.widget-prechat__field--error .widget-prechat__input,.widget-prechat__field--error .widget-prechat__textarea{border-color:#ef4444}.widget-prechat__label{color:var(--color-text);font-size:13px;font-weight:500}.widget-prechat__required{color:#ef4444}.widget-prechat__input,.widget-prechat__textarea{width:100%;padding:8px 12px;border:1px solid var(--color-border);border-radius:8px;background:var(--color-background);color:var(--color-text);font-size:14px;font-family:inherit;transition:border-color .15s ease}.widget-prechat__input:focus,.widget-prechat__textarea:focus{outline:none;border-color:var(--color-primary)}.widget-prechat__textarea{resize:vertical;min-height:64px}.widget-prechat__actions{display:flex;gap:8px;margin-top:4px}.widget-prechat__submit{flex:1;padding:8px 12px;border:none;border-radius:8px;background:var(--color-primary);color:#fff;font-size:14px;font-weight:600;cursor:pointer;transition:background .15s ease}.widget-prechat__submit:hover{background:var(--color-primary-hover)}.widget-prechat__skip{padding:8px 12px;border:none;background:transparent;color:var(--color-text-secondary);font-size:13px;cursor:pointer}.widget-prechat__skip:hover{color:var(--color-text)}.message-input{padding:8px 12px 12px;background:var(--color-background);border-top:1px solid var(--color-border);flex-shrink:0}.message-input .input-container{display:flex;align-items:flex-end;gap:0;background:var(--color-surface);border:1px solid var(--color-border);border-radius:16px;padding:4px 4px 4px 12px;transition:border-color .15s ease}.message-input .input-container:focus-within{border-color:var(--color-primary)}.message-input .input-container textarea{flex:1;min-height:28px;max-height:120px;padding:6px 0;border:none;background:transparent;color:var(--color-text);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px;line-height:1.5;resize:none;outline:none}.message-input .input-container textarea::placeholder{color:var(--color-text-secondary)}.message-input .input-container textarea:disabled{opacity:.6;cursor:not-allowed}.message-input .input-container button{width:32px;height:32px;border-radius:9999px;border:none;background:var(--color-primary);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .15s ease;flex-shrink:0;margin-left:4px}.message-input .input-container button:hover:not(:disabled){background:var(--color-primary-hover)}.message-input .input-container button:disabled{opacity:.4;cursor:not-allowed;background:var(--color-text-secondary)}.message-input .input-container button .icon{width:16px;height:16px}.loading-container{flex:1;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:16px}.loading-container .spinner{width:48px;height:48px;border:4px solid var(--color-border);border-top-color:var(--color-primary);border-radius:9999px;animation:spin 1s linear infinite}.loading-container .loading-text{color:var(--color-text-secondary);font-size:13px}.error-container{flex:1;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:16px;padding:32px;text-align:center}.error-container .error-icon{width:64px;height:64px;color:#ef4444}.error-container .error-title{font-size:16px;font-weight:600;color:var(--color-text)}.error-container .error-message{color:var(--color-text-secondary);font-size:13px}.error-container .retry-button{margin-top:12px;padding:12px 24px;border-radius:12px;border:none;background:var(--color-primary);color:#fff;font-weight:500;cursor:pointer;transition:all .15s ease}.error-container .retry-button:hover{background:var(--color-primary-hover)}.welcome-message{text-align:center;padding:32px;color:var(--color-text-secondary)}.welcome-message .welcome-title{font-size:16px;font-weight:600;color:var(--color-text);margin-bottom:12px}.welcome-message .welcome-text{font-size:13px}.widget-home{display:flex;flex-direction:column;flex:1;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:none;-ms-overflow-style:none}.widget-home::-webkit-scrollbar{display:none}.widget-home__cover{position:relative;min-height:120px;background:linear-gradient(135deg,var(--color-primary) 0%,var(--color-primary-hover) 100%)}.widget-home__cover-actions{position:fixed;top:8px;right:8px;display:flex;gap:4px;z-index:100}.widget-home__icon-btn{color:#ffffffeb;background:#0000002e}.widget-home__icon-btn:hover{color:#fff;background:#00000052}.widget-home__avatar{position:absolute;bottom:-22px;left:16px;width:56px;height:56px;border-radius:9999px;background:var(--color-background);padding:3px;box-shadow:0 4px 6px #0000001a;overflow:hidden;display:flex;align-items:center;justify-content:center}.widget-home__avatar>*{width:100%;height:100%;border-radius:9999px;display:flex;align-items:center;justify-content:center;object-fit:cover;background:var(--color-surface);color:var(--color-text);font-weight:600;font-size:14px}.widget-home__online{position:absolute;right:-2px;bottom:-2px;width:14px;height:14px;border-radius:9999px;background:#10b981;border:2px solid var(--color-background)}.widget-home__online-dot{display:inline-block;width:6px;height:6px;border-radius:9999px;background:#10b981;margin:0 4px;vertical-align:middle}.widget-home__body{padding:32px 16px 16px;display:flex;flex-direction:column;gap:12px}.widget-home__status{color:var(--color-text-secondary);font-size:13px}.widget-home__status strong{color:var(--color-text);font-weight:600}.widget-home__reply{color:var(--color-text-secondary)}.widget-home__greeting{font-size:22px;font-weight:700;color:var(--color-text);line-height:1.35}.widget-home__headline{font-size:15px;color:var(--color-text-secondary);line-height:1.5;margin-top:-8px}.widget-home__welcome{font-size:14px;color:var(--color-text);line-height:1.5;white-space:pre-line}.widget-home__chips{display:flex;flex-direction:column;align-items:flex-start;gap:4px;margin-top:4px}.widget-home__chip{display:inline-flex;align-items:center;max-width:100%;padding:6px 14px;line-height:1.3;border:1px solid var(--color-border);border-radius:16px;background:var(--color-background);color:var(--color-text);font-size:13px;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;cursor:pointer;transition:all .15s ease;text-align:left}.widget-home__chip:hover{border-color:var(--color-primary);background:var(--color-surface)}.widget-home__cta{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;border-radius:12px;border:none;background:var(--color-primary);color:#fff;font-size:14px;font-weight:600;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;cursor:pointer;transition:background .15s ease;margin-top:8px}.widget-home__cta:hover{background:var(--color-primary-hover)}.widget-home__threads{display:flex;flex-direction:column;gap:4px;margin-top:12px}.widget-home__threads-title{font-size:13px;color:var(--color-text-secondary);font-weight:500}.widget-home__thread{text-align:left;padding:8px 12px;border:1px solid var(--color-border);border-radius:8px;background:var(--color-background);cursor:pointer;transition:border-color .15s ease;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.widget-home__thread:hover{border-color:var(--color-primary)}.widget-home__thread-title{font-size:14px;color:var(--color-text);line-height:1.35;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.widget-home__thread-meta{font-size:11px;color:var(--color-text-secondary);margin-top:2px}.widget-home__threads-more{align-self:flex-start;background:transparent;border:none;padding:4px 8px;margin-top:4px;color:var(--color-primary);font-size:13px;font-weight:500;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;cursor:pointer;transition:opacity .15s ease}.widget-home__threads-more:hover{opacity:.75}.widget-home__threads-more:disabled{cursor:default;opacity:.5}.widget-branding{text-align:center;padding:4px 0 6px;font-size:11px;color:var(--color-text-secondary);opacity:.55;letter-spacing:.01em}.widget-branding a{color:inherit;text-decoration:none;font-weight:600}.widget-branding a:hover{text-decoration:underline}@keyframes messageIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes prechatSlideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes blink{0%,80%,to{opacity:.3}40%{opacity:1}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes widgetFabPulse{0%{transform:scale(1);opacity:.4}to{transform:scale(1.6);opacity:0}}@keyframes widgetPillIn{0%{opacity:0;transform:translate(40px) scale(.6)}to{opacity:1;transform:translate(0) scale(1)}}.flutch-widget.mobile{width:100vw;height:100vh;border-radius:0}.flutch-widget.mobile .widget-header{padding:12px 16px}.flutch-widget.mobile .message-list{padding:12px}.flutch-widget.mobile .message .message-bubble{max-width:85%}.flutch-widget.mobile .message-input{padding:8px 12px calc(12px + env(safe-area-inset-bottom))}